Effective Monday, July 14, 2025
To support our growing Pickleball community and ensure a smooth and enjoyable experience for all players, the following policies will be in effect:
Peak Non-Peak Hours
Peak Times:
Monday–Thursday: 5:00 pm – 10:00 pm
Saturday: 7:00 am – 12:00 pm
Non-Peak Times:
Monday–Thursday: 7:00 am – 5:00 pm
Saturday: 12:00 pm – 8:00 pm
All day Friday and Sunday
Reservation Policy
Court reservations during peak hours must have a minimum of two players registered at least 24 hours in advance, or the reservation will be automatically canceled.
During non-peak hours, single-player reservations and walk-ins are permitted, but fully reserved courts with two or more players take priority.
No back-to-back reservations are allowed during peak hours.
Reservation Windows
Members may reserve courts up to 7 days in advance via the Club Automation app or by calling the front desk at (469) 430-9399 ext. 1.
Non-members may reserve Pickleball and Padel courts up to 48 hours in advance for a booking fee. A Club Automation profile and credit card on file are required.
Tennis courts are reserved for member use only.
No-Shows & Late Cancellations
Any reservation canceled within 5 hours of the start time or resulting in a no-show (member or non-member) will incur the reservation fee, charged to the individuals listed on the reservation.
End-of-Session Courtesy
Please exit the court promptly at the end of your reserved time.
For the final slot of the day, allow staff enough time to close and clean the courts.
Club Closing
The club closes promptly at 10:00 pm. All players must vacate the courts and premises by this time.
Music & Court Etiquette
Music is allowed but must be kept at a low volume out of courtesy for others.
Please maintain a respectful and clean environment at all times.
Food is not permitted on Pickleball courts.
General Notes
NTRC management reserves the right to implement new policies or revise existing ones in the best interest of the club and its members.
These guidelines may be updated periodically and will be communicated accordingly.
By using the Pickleball courts, all players agree to follow these policies to ensure a positive and inclusive playing environment.
Thanks for your cooperation and understanding. We look forward to seeing you on the courts!
