NTRC Pickleball Policies
Effective Monday, July 14, 2025
To support our growing Pickleball community and ensure a smooth and enjoyable experience for all players, the following policies will be in effect:
Peak Non-Peak Hours
- Peak Times:
- Monday–Thursday: 5:00 pm – 10:00 pm
- Saturday: 7:00 am – 12:00 pm
- Non-Peak Times:
- Monday–Thursday: 7:00 am – 5:00 pm
- Saturday: 12:00 pm – 8:00 pm
- All day Friday and Sunday
Reservation Policy
- Court reservations during peak hours must have a minimum of two players registered at least 24 hours in advance, or the reservation will be automatically canceled.
- During non-peak hours, single-player reservations and walk-ins are permitted, but fully reserved courts with two or more players take priority.
- No back-to-back reservations are allowed during peak hours.
Reservation Windows
- Members may reserve courts up to 7 days in advance via the Club Automation app or by calling the front desk at (469) 430-9399 ext. 1.
- Non-members may reserve Pickleball and Padel courts up to 48 hours in advance for a booking fee. A Club Automation profile and credit card on file are required.
- Tennis courts are reserved for member use only.
No-Shows & Late Cancellations
- Any reservation canceled within 5 hours of the start time or resulting in a no-show (member or non-member) will incur the reservation fee, charged to the individuals listed on the reservation.
End-of-Session Courtesy
- Please exit the court promptly at the end of your reserved time.
- For the final slot of the day, allow staff enough time to close and clean the courts.
Club Closing
- The club closes promptly at 10:00 pm. All players must vacate the courts and premises by this time.
Music & Court Etiquette
- Music is allowed but must be kept at a low volume out of courtesy for others.
- Please maintain a respectful and clean environment at all times.
- Food is not permitted on Pickleball courts.
General Notes
- NTRC management reserves the right to implement new policies or revise existing ones in the best interest of the club and its members.
- These guidelines may be updated periodically and will be communicated accordingly.
- By using the Pickleball courts, all players agree to follow these policies to ensure a positive and inclusive playing environment.
Thanks for your cooperation and understanding. We look forward to seeing you on the courts!
